Assistant General Manager, Food/Beverage
Industry: Retail
An Assistant General Manager in the food and beverage industry is responsible for supporting the General Manager in overseeing daily operations, ensuring exceptional guest service, and efficient team performance. This role plays a key part in driving business success, developing team members, and maintaining high standards of food quality, safety, and hospitality.
Very Low to Low
Reskilling Potential
The reskilling potential is very low to low due to tasks like overseeing daily operations and managing financial performance having moderate automation potential, while tasks involving team management and guest service have low automation potential.
High to Very High
Upskilling Potential
The upskilling potential is high to very high because many tasks such as team training, operational improvements, and strategy development can be significantly enhanced with AI assistance, improving efficiency and decision-making.
Guild Transform's job and task analysis is intended for illustrative purposes only, and you should not rely on any outputs for your decision making processes. Guild hereby disclaims any and all warranties, express or implied, and any and all liability, arising out of or in connection with Guild Transform’s analysis.
Top skilling recommendations
AI Strategy Certificate
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By completing the AI Strategy Certificate program, Assistant General Managers in Food & Beverage can optimize operational efficiency, enhance guest satisfaction, and develop data-driven strategies for financial performance and customer engagement.
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By completing the AI & ChatGPT for Everyone course, Assistant General Managers in Food & Beverage can enhance team management, optimize operations, and improve guest satisfaction through AI-driven tools.
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By completing the AI for Data Analytics Certificate program, Assistant General Managers can optimize inventory management, enhance financial performance monitoring, and identify operational improvements through advanced data analytics techniques.
Task Analysis
| Descriptions | Percent Time | AI Automation Score | AI Augmentation Score |
|---|---|---|---|
| Assist in leading and managing the restaurant team, fostering a positive work environment that encourages teamwork, high morale, and a commitment to excellence. | 20% | Very Low | High to Very High |
| Oversee daily restaurant operations, including inventory management, scheduling, and ensuring compliance with company policies, safety standards, and health regulations. | 20% | Moderate | High |
| Ensure that all guests receive outstanding service by upholding hospitality standards, addressing guest concerns, and ensuring the delivery of high-quality food and beverages. | 15% | Very Low to Low | High |
| Support the General Manager in managing the restaurant’s financial performance, including monitoring P&L statements, controlling costs, and optimizing revenue. | 15% | Moderate | Moderate to High |
| Train, mentor, and develop team members to reach their full potential. Assist in hiring, onboarding, and performance management processes. | 10% | Very Low | Very High |
| Collaborate with the General Manager to develop and implement strategies to increase sales, drive customer engagement, and promote the brand within the community. | 10% | Low | High |
| Identify opportunities for operational improvements and implement best practices to enhance efficiency, service quality, and overall guest satisfaction. | 10% | Very Low to Low | High to Very High |
How did we calculate these insights?
Guild trained Guild Transform to understand the jobs of the world, built through understanding the tasks that people complete in their work. With this context, Transform can then understand the impact of AI on those tasks, including:
- The level of automation - will AI be able to handle this task on its own
- The level of augmentation - will AI help a human do this task more efficiently
Transform reviews these insights and can quantify future skilling needs for roles. When a role will experience substantial automation, this is a great opportunity to reskill individuals in specific jobs into other occupations inside the company. When a role will experience substantial augmentation, it's critical for business leaders to offer AI upskilling opportunities so their employees can harness the power of this technology and apply it to their day-to-day responsibilities.